The Iowa Workforce Development (IWD) agency has announced Iowans who file continuing unemployment claims should no longer do so by phone after October 1st. Instead, they should file online. IWD spokesperson Courtney Greene says filing online will ensure more timely and accurate payouts to individuals. There are benefits to employers and business as well.

Despite the IWD’s notice of “online filing only,” people who do not have access to a computer will still be able file over the phone.

Greene says Iowans receiving unemployment benefits are receiving a letter about the change.