• If you feel you have an acute emergency, please call 911 for an ambulance. Acute emergency can include shortness of breath or struggling to breathe, plus traditional serious medical issues such as heart attack or stroke. Something that is very serious and life threatening.
• If you suspect you have COVID-19 but are not having an acute reaction, please don’t call for an ambulance. Instead, please call your medical provider. If you do not have a health care provider, please dial 2-1-1 on your phone. Staff manning the 2-1-1 phone service will provide you with the next steps you should take. In addition, do not walk into the hospital or any local clinic without first calling them so they can prepare for a possible COVID 19 patient. You don’t want to possibly pass the virus along to others who are there waiting for other medical services or to our medical professionals who have sworn an oath to take care of those that are ill.
• If you call for an ambulance and you have symptoms of COVID19 such as fever, cough or other flu like symptoms, we will be taking extra precautions to minimize expose risk to you and our staff. We may arrive in masks, gowns and other protective gear. This helps protect us from illness plus protects you from any illness we may have. You will still receive the first rate service and care that this county is accustom to.
• We are asking for your understanding through this unprecedented time in lives. Our goal is to continue providing great emergency ambulance service to our community without overwhelming our resources.

If you have questions or want more information, please contact the Office of Emergency Management at 605-668-5289.