The Federal Communications Commission has signed a consent decree with at least one phone carrier as part of the rural call completion investigation. The settlement with Matrix Telecom deals with calls made into states like South Dakota that were never completed.
Greg Dean with the South Dakota Telecommunications Association says the settlement is a first step…
Dean says they were able to trace most of the dropped calls to companies outside the state like Matrix…
Dean says the FCC needs to follow up because they are still hearing about dropped calls…
Dean says if people have complaints, they can file them online at fcc.gov.
