News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Local

Search On For Workers

employment help wanted

The main mission of Yankton Area Progressive Growth over the years was to recruit new businesses to move and bring jobs to the area.

in Local

Yankton County Treasurer Resigns

IMG_0671

Long time Yankton County Treasurer Pam Marchand will be stepping down.

in Local

Flooding Risk Low

Missouri River Mulberry Bend 60111

With dry conditions holding over from last fall, and very little snow pack, the flood outlook for eastern South Dakota is very low.

in Local

February Cold and Snowy in Iowa

sd winter

Iowa State Climatologist Harry Hillaker says February will goes into the record books in the top ten in both cold and snow.

in Local

Improvements Expected In Iowa Economy

market growing up

Most of the CEOs of Iowa's largest companies are expecting improved sales and steady or slightly higher employment levels over the next six months.