News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

1 day ago in Local

Genetically Engineered Miniature Pigs Aiding in Research

PigSingle

A northwest Iowa company may be leading something of a shift to swine in medical research

1 day ago in Local

Minnesota Traffic Deaths Reach 100

traffic

There have been 100 traffic deaths on Minnesota roads so far this year.

1 day ago in Local

Iowa Legislators Struggle to Conclude the 2016 Session

fleet of semi trucks- approved- clipart

The Iowa D-O-T's request for an extra 10-million dollars to cover negotiated salary increases is one of the sticking points that remains as lawmakers struggle to conclude the 2016 legislative session.

1 day ago in Local

Rural Airports in Nebraska Can Now Apply for Federal Funding

air force

Rural airports in Nebraska will be able to apply for federal funding now that Congress has approved a rider to the FAA reauthorization sponsored by Congressman Adrian Smith

1 day ago in Local

Compromise In the Works For Family Planning Services

Pregnant Woman Holding Blocks Spelling "Baby"

A compromise may be in the works over where Medicaid patients in Iowa can get family planning services after July 1st.